User Support Technician — Groupe CIS ltée, Saint-Jérôme QC

Groupe CIS ltée is hiring for the role of User Support Technician in Saint-Jérôme QC (1 vacancy) — listed on Canada's official Job Bank. NOC 22221.

The job

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Experience and specialization

Pay and conditions

• Pay: $20.00 to $28.57 hourly (To be negotiated)
• Hours: 5 hours/week
• Term: Permanent employment
• Start date: As soon as possible
• Vacancies: 1
• Work language: French
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to
• Experience: 2 years to less than 3 years
• Benefits: Health benefits, Dental plan, Disability benefits, Health care plan

Who can apply — read this part

Honest note from us: this posting has no LMIA approval attached on Job Bank. No LMIA means no visa sponsorship comes with this job.

• Already in Canada with work authorization (open work permit, PGWP, spousal permit, PR)? Apply normally — this is a real, current opening.
• Outside Canada with no Canadian status? Treat this as a lead, not a visa route. It only becomes real if the employer replies and agrees to support a work permit — and you should ask that question up front.
• Job Bank's own rule for this posting: “Canadian citizens and permanent or temporary residents of Canada | other candidates, with or without a valid Canadian work permit”.

How to apply

Apply only through the official Job Bank posting: https://www.jobbank.gc.ca/jobsearch/jobposting/50244236 (posting 50244236). Read the requirements twice, send what they actually ask for, and nothing more.

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